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Refund Policy
We want you to be completely satisfied with your purchase from Bombsquad. If for any reason you're not satisfied with your order, we offer hassle-free returns within 30 days of delivery.
How to Initiate a Return:
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Contact our customer service team at 479-418-9223 to request a return authorization.
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Pack the item(s) securely in the original packaging, if possible, and include all accessories and documentation.
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Include proof of purchase, such as your original receipt or the order confirmation email containing your order number.
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Ship the item(s) back to us using a trackable shipping method. You'll be responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
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Once we receive the returned item(s), we'll inspect them and process your refund or exchange as quickly as possible.
Refund Policy:
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If you're returning an item for a refund, we'll issue a refund to your original payment method within 5-7 business days of receiving the returned item(s). Please note that shipping costs are non-refundable.
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If you're returning an item for an exchange, we'll ship the replacement item(s) once the return is processed.
Conditions for Returns:
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Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
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Items must be returned within 30 days of delivery.
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Some items, such as custom or personalized products, may not be eligible for return unless defective or damaged upon arrival.
Proof of Purchase:
To process a return or refund, we require proof of purchase, such as:
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Your original receipt, or
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The order confirmation email containing your order number.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately so we can resolve the issue. We'll provide instructions for returning the item and arrange for a replacement or refund.
Contact Us:
If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team at 479-418-9223.
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